Privacy Policy

1. Scope of Data Governance

ToucheTruth Enterprise LLC ("Company", "we", "us", or "our") operates the Gigafyd platform located at https://gigafyd.app. We respect your privacy and adhere to a strict minimum-required data policy. We only collect user information necessary to provide account services, secure transactions, and deliver authorized notifications.

2. Mobile Information & SMS Messaging Disclosures

When you register for an account on Gigafyd and voluntarily provide your mobile phone number to receive transactional SMS notifications (such as new follower alerts, performance staging booking inquiries, peer gear rental escrow updates, or direct chat messages):

• Strict Non-Sharing Policy: We do not share, sell, rent, or provide your mobile phone number, opt-in data, or messaging consent data to third parties or affiliates for marketing or promotional purposes under any circumstances.
• Data Collected & Purpose of Use: We collect your mobile phone number solely to authenticate your identity, send one-time passcodes (OTP), and deliver the specific transactional alerts and account updates you have requested.
• Message Frequency: Message frequency varies depending on your platform activity and notification settings.
• Rates: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out Instructions: You may cancel the SMS service at any time by texting STOP in response to any message received. Upon texting STOP, we will send you a single confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you re-subscribe.
• Customer Support & Help: For assistance, reply HELP to any message, email customer support at support@gigafyd.app, or visit our support desk at https://gigafyd.app/support.
• Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

3. Financial & Payment Telemetry

All credit card transactions, payout bank onboarding, and split escrow settlements are handled directly through Stripe, Inc. (a PCI-DSS Level 1 certified payment processor). Gigafyd never touches, transmits, or stores sensitive credit card numbers or bank account login credentials on our servers.

4. User Rights and Data Erasure

You maintain full ownership of your data. You may update, correct, or request the permanent deletion of your account and associated telemetry at any time by contacting us at privacy@touchetruth.com or support@gigafyd.app.